Privacy policy

Travel to Qin (“we,” “our,” and “us”) owns and operates the website , which provides bespoke travel services to our valued customers. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information when you interact with our website and services.

By using our website and services, you consent to the practices described in this policy.

If you have any questions or concerns about this policy, please contact us at privacy@traveltoqin.com.

1. Information Collection

We collect personal information from you both actively and passively through the following ways:

Actively collected information:

• Inquiry Forms: When you submit an inquiry through our website, we collect details such as your name, email address, phone number, and other travel preferences.
• Newsletter Subscriptions: When you opt to receive our newsletter, we collect your email address. Optional information may also be requested to personalize the content we send you.
• Communication Channels: When you contact us via email, phone, or social media, we collect your personal information and travel details to assist you better.
• Booking Details: When you make a booking with us, we may request additional personal details such as passport information and payment details, which are collected securely.
• Event Registrations: When you register for any events hosted by us, your registration data is collected and stored.

Passively collected information:

• Website Analytics: We use Google Analytics to monitor user behavior on our website. This includes data such as browser type, visit duration, and specific pages visited. The information is used to enhance your experience.
• Cookies: Our website uses cookies to store information about your activity on the site, making future visits more efficient. You can manage cookie settings in your browser preferences.

2. How We Use Your Information

The personal data we collect is used for the following purposes:

• Fulfilling Your Requests: We use your information to respond to inquiries, arrange travel services, and personalize your experience.
• Communication: If you subscribe to our newsletter, we will send relevant updates and promotional content. You can opt out at any time.
• Booking Management: For travelers, we collect necessary information (e.g., passport details) to comply with local regulations and complete reservations.
• Improving Services: We use your feedback and browsing data to enhance our website and services, making them more user-friendly.
• Marketing & Research: With your permission, we may use your personal information for market research and to offer services that match your preferences.

We ensure that only authorized personnel have access to your personal data, and it will be shared with carefully selected third-party partners only when required for the fulfillment of your travel services.

3. Information Security

We take the protection of your data seriously. Travel to Qin employs a range of security measures, including encryption, access controls, and secure storage, to safeguard your information against unauthorized access, disclosure, or destruction.

Our website and data handling practices comply with industry standards, and we continually review our security measures to ensure your information remains secure.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with third-party service providers, such as hotels or transportation companies, necessary to deliver your travel services. These partners are governed by their own privacy policies.

Travel to Qin may also disclose your information if required by law or in response to a legitimate request from public authorities.

5. Newsletter Subscriptions

If you subscribe to our newsletter, you will receive periodic updates, travel tips, and promotions. You can opt out at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us at newsletter@traveltoqin.com.

6. Payment Security

We do not store your credit card information. All payments are processed securely by third-party payment providers such as Stripe. These providers handle payment data in compliance with security standards, and their privacy policies govern how your payment details are managed.

7. Data Retention

We will retain your data as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once your personal information is no longer needed, we will securely dispose of it.

8. Your Rights

You have the right to access, amend, or delete your personal information. If you wish to make a request, please contact us at privacy@traveltoqin.com. We may ask you to verify your identity before processing your request.

9. Links to Third-Party Sites

Our website may include links to third-party websites. Travel to Qin is not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

We do not collect personal information from children under the age of 13 without parental consent. Any information collected will only be used to fulfill travel services, and we do not market to children under 13.

11. Policy Updates

We reserve the right to update this policy as necessary. Any changes will be posted here, along with the revision date. We encourage you to review the policy periodically.

Contact Information

If you have any questions or concerns regarding this policy, please contact us at:

Travel to Qin
Address: Nanshan District, Shenzhen, China
Email: info@traveltoqin.com
Phone: +44 07867270782

This policy was last updated on June 20, 2026.

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